• Facilitate passenger deplanement following excessive tarmac delays.
• Share facilities and provide gates at the airport.
• Establish a sterile area for passengers awaiting United States Customs & Border Protection (CBP) clearance.

• Prepared by: Jeffrey T. Cameron, Sr. Project Manager
• Contact: jeffrey.cameron@houstontx.gov, 1-281-233-1692
• Date of Submission: May 14, 2012
• Airport Category: Large Hub

Key Features:

• Utilization of available equipment and personnel for safe passenger deplanement.
• Coordination with airlines, ground handlers, and operators for efficient operations.
• Access to gates under common use leases and preferential leases.

• Prepared by: Byron Oujesky, Emergency Management Coordinator
• Contact: byron.oujesky@houstontx.gov, 1-713-845-6907
• Date of Submission: May 8, 2012
• Airport Category: Medium Hub

Key Features:

• Use of limited equipment and personnel for timely passenger deplanement.
• Access to gates under common use leases and preferential leases.
• Coordination with CBP for quick processing of diverted flights.

In case of diversions or irregular operations, aircraft operators should contact:

• George Bush Intercontinental: Airport Gate Control at 1-281-230-3173 or Airport Duty Manager at 1-281-233-1131.
• William P. Hobby: Airport Operations Supervisor at 1-713-410-1978 or HOUEmergencyCenter@houstontx.gov.

The Irregular Operations Contingency Plans for both airports are publicly accessible:

• Posted on the airport website at www.Fly2Houston.com.
• Available for download in PDF format.